Our Business Model
At IntegraFin, we have complete control over every aspect of our proposition. This gives us the ability to control the quality and cost of our whole operation. We can set our own priorities when deciding on the service enhancements we make and the frequency with which we make them.
This is a crucial part of our business model as it enables our Client Service team to operate effectively. We design our systems and processes around the needs of financial advisers and their clients and consult them to ensure our solutions are appropriate.
Award-winning proposition
We are a long-established yet progressive, financially secure, investment platform
- We have championed a consistently high level of service for 22 years
- We have won numerous awards
Client service excellence
We have a proven client servicing model
- Skilled, dedicated, regionally allocated client service employees, who put clients first
- Efficient and personal client and adviser experience
Adviser relationships
Over 7,800 advisers have independently chosen Transact as an investment platform for their clients and over 2,200 CURO end-users are benefitting from CURO supporting the financial advice process:
- We value and nurture our relationships with advisers
- Many of the advisers that use Transact and CURO have done so for many years
People excellence
Our people are our most valued asset
- People retention through a strong, values-driven culture
- Encourage excellent performance and all people have the opportunity to develop and progress, be it through technical specialism, people management skills, promotion within a department, or changing roles
Tax wrapper and asset offering
Our investment platform provides a wide range of in-house tax-efficient wrappers:
- Pensions
- ISAs (LISA and JISA)
- Onshore life insurance bonds
- Offshore life insurance bonds
- General Investment Accounts
Our investment platform is whole of market and provides access to a wide range of investment types, including:
- Mutual funds
- Investment trusts and shares
- Exchange traded funds
- Gilts and bonds
- Venture capital trusts
- Cash and term deposits
In-house technology
Total control over what our systems do, through proprietary software systems technology, maintained and supported by our wholly owned software development companies:
- Full control of development direction, priorities and costs, leading to full control of the client and adviser experience
- Agility and responsiveness to client and adviser requirements
Financial stability
We have a highly cash generative business model, which has led to shareholder cash increasing:
- No debt on our balance sheet
- Expenses are managed in line with our business plan
- We have a strong regulatory capital position that remains stable through the economic cycle