Privacy and Cookies


IntegraFin Privacy and Cookies Policy

IntegraFin Holdings plc (IntegraFin) is committed to protecting your personal information and ensuring that it is used fairly and responsibly. This Privacy and Cookie Policy (the ‘Policy’) sets out what personal information IntegraFin will collect about you and how we will use this information.

In this Policy ‘IntegraFin’ and ‘we’ means IntegraFin Holdings plc. We will collect, use, keep and share your personal information as described in this Policy.

IntegraFin is a Data Controller registered with the UK Information Commissioner. You can find details of our registration in the Public Register of Data Controllers on the Information Commissioner’s website at

The personal information we collect about you
We will collect, use, share and store personal information about you, including your name, address, email and telephone number.

How we use your personal information
We will use your personal information for the following purposes:

  • To respond to your queries.
  • To meet our legal and regulatory requirements.
  • To conduct statistical analysis and to keep records.

We will rely on our legitimate business interest and the necessity of processing to fulfil our legal obligations as the lawful basis for processing the information we collect from you. These provisions are detailed in section 1 (c) and 1(f) of Article 6 of the General Data Protection Regulation (GDPR).

To whom we may send your personal information
We may send your personal information to the following:

  • To the email address or other contact details you provide when responding to any queries we receive from you.
  • To legal and regulatory authorities or any third party when required to do so; for example in order to comply with a court order, or in connection with suspected money laundering or other serious crime, or to respond to any request from either a UK or overseas regulator.
  • To any third party to whom we are permitted by law or regulation to disclose your personal information for our legitimate business purposes.

How we keep your personal information secure
We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to keep it safe and secure. For example, only employees who need personal information to provide services to you have access to it. All information held by IntegraFin is stored on encrypted servers or at a secure physical location. In addition, we have internal policies and controls in place to minimise the risk of your data being lost, misused, accidentally destroyed or disclosed.

The period of time we will hold your personal information
We will hold your personal information for as long as permitted for legal, regulatory, fraud and other financial crime prevention and legitimate business purposes. This will not exceed seven years from last contact.


What are cookies?
Cookies are text files that are sent to your computer when you access a website. They are used as a means of collecting information about you such as your IP address and how you have used our website. The following is a list of the different types of cookies that can be used:

  • Session cookies only exist for the duration of your visit to our website and are deleted on exit. Session cookies are used to maintain the link between the web server and your computer so that you can move between various pages on our website without having to log in each time. They also help maintain security.
  • Persistent or permanent cookies are stored on your computer’s hard drive and remain there until they expire or are deleted. These cookies are used to remember the preferences or actions of the user across the website.

The above types of cookies may be set by the website you are viewing (known as first party cookies) or are set by a website other than the one you are viewing (known as third party cookies).

What cookies do we use?
We use both first party cookies and third party cookies which are summarised below. We use cookies exclusively to help us provide a better service by monitoring which pages you find useful and which you do not. By continuing to browse our website, you are agreeing to our use of cookies.

Type of CookieCookie NamePurposeOpting Out

(First Party Cookies)
First party cookies are used to remember user input, so that we can avoid asking you the same questions every time you request a page. On the IntegraFin Site, a single first party cookie records your agreement to the site's cookie policy.You may opt out of accepting cookies by changing the browser settings on your computer.

(Third Party Cookies)
Targeting cookies are set by a website other than the one you are currently on. On the IntegraFin Site, two targeting cookies are used by Google Analytics to collect anonymous site statistics.You may opt out of being tracked by Google Analytics across all websites by visiting

Third Party links
This Policy does not cover any third party links on our website that link to other websites. We encourage you to read the privacy statements on the other websites you visit.

Accessing and correcting your personal information
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please make a request to us either by secure email through Transact Online or in writing to our office address at 29 Clement’s Lane, London, EC4N 7AE.

It is important to us to ensure that personal information held about you is accurate and up to date. You may, and we would encourage you to, ask us to correct or remove information about you that you think is inaccurate. You have the right to object to our processing of any aspect of your personal data and to request its erasure should you believe that we have no legal right to continue processing it.

In some circumstances you have the right to request that we provide certain categories of your personal data to you or any third party in machine readable format.

If you believe that we have not complied with your data protection rights please contact us and we will endeavour to resolve this with you. If you remain dissatisfied you can complain to the Information Commissioner. Details of how to proceed can be found via their website:

Changes to our Policy
We keep our Policy under regular review and we will place any updates on our website. You may also contact us via any of the addresses given below for an up-to-date version. This Policy was last updated in October 2019.

How to contact us
Please contact us if you have any questions about our Policy or information we hold about you:

IntegraFin Holdings plc Data Protection Officer
IntegraFin Holdings plc, 29 Clement’s Lane, London, EC4N 7AE

T: (0)207 608 4900

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