The Transact Platform
IntegraFin Holdings plc (IntegraFin) is the holding company of a group including Transact, one of the largest independent wrap platforms in the UK. Transact offers advisory professionals a comprehensive financial planning infrastructure for investing client assets in a tax-efficient way.
Integrated Financial Arrangements Ltd (IFAL), a wholly owned subsidiary of IntegraFin, was established in the UK in 1999 and operates the Transact wrap service. Using our own in-depth knowledge of the UK retail financial services market, and supported by proven technology and systems already developed and pioneered in Australia, Transact was launched in 2000 as the UK’s first integrated portfolio service.
Our head office is based in the City of London. We have regional sales teams throughout the UK, as well as teams of software developers based in London (UK) and Melbourne (Australia).
What we do
The primary activity of the IntegraFin Group is the provision of the Transact wrap service. Transact provides financial advisers and their clients with:
- An efficient way to invest and manage client assets
- A simple way to maintain client records
- A wide range of tax wrappers
- Access to over 8,000 funds, plus bank term deposits and assets listed on major stock markets
- A high-touch client service team.
How we operate
Our platform enables advisers to simplify management of the complex investment needs of clients. By consolidating all investments, trading and tax-efficient wrappers in one place, our solution makes the management of client portfolios more cost-effective and efficient.
Transact provides a premium, high-touch, personal service to advisers and their clients through a team of over 170 of our own highly trained service staff. Our service teams are allocated to advisers within specific geographical regions and deal with queries across all asset and wrapper types.
We are in control of the client experience as we operate using our own proprietary platform technology. This allows us to react quickly to client demands and regulatory changes. With no reliance on external technology or providers, we can set our own priorities and control the costs involved.
Transact provides a wide investment choice with access to over 8,000 funds and assets listed on major stock markets. We provide a wide range of investment wrappers including ISAs, pensions and insurance bonds (onshore and offshore) and access to a range of third party providers, such as third party SIPP (Self Invested Personal Pension) providers and Discretionary Investment Managers.
Our platform provides bespoke technology and comprehensive functionality for the efficient management of client portfolios. Our platform provides access to report and analysis tools, investment portfolio management, lifetime cash flow modelling and more.
We have a proven business model supported by a strong balance sheet. As at 31 December 2023, as a Group we have £58bn of funds under direction on behalf of over 7,800 advisers and over 231,000 investor clients.
Our History
1999
- Integrated Financial Arrangements established.
2000
- Transact launched – offering a General Investment Account (GIA), Personal Pension (PP), Executive Personal Pension (EPP) and Individual Savings Account (ISA).
- Funds under direction (FUD) reach £12 million in the first year with 321 clients and 41 registered advisers.
2001
- ‘Bed and ISA’, AssetMemo and Model Portfolio functionality added to the platform.
- First Transact Connect Event takes place. At these events, the Transact team provide platform market updates and latest Transact news to advisory professionals who already use our platform, or are keen to learn more about Transact.
- FUD reaches £125 million with over 3,000 clients and 400 advisers.
2002
- Section 32 Buy Out Bond added to the platform.
2003
- Transact Offshore Bond launched.
- First monthly profit achieved in June.
- FUD surpasses £500m. We now have over 10,000 clients and over 800 advisers.
2004
- White labelling feature for advisers introduced and is free of charge.
- We hit the milestone of over £1 billion in FUD with over 20,000 clients and 1,000 advisers.
- First annual profit of £500,000 achieved.
2005
- IntegraLife International Limited (ILInt), an Isle of Man based insurance company, is created to provide the Transact Offshore Bond.
- Funds under direction (FUD) are now over £2 billion.
- Profit of £1.3 million achieved (after tax).
2006
- FUD reaches £3 billion with over 40,000 clients and over 2,000 advisers.
- Profit of £3.3 million achieved (after tax).
2007
- Transact Onshore Bond launched, provided by our domestic insurance company IntegraLife UK (ILUK) (previously Criterion Life Assurance Ltd which was acquired by IFAL in October 2006).
- FUD passes £5 billion.
- Profit of £5.6 million achieved (after tax).
2008
- Transact trust based Self Invested Personal Pension (SIPP) added to the platform.
- FUD reaches £5.8 billion with over 60,000 clients and 2,500 advisers
- Profit of £8 million achieved (after tax).
2009
- Transact purchases the intellectual property of the system from ObjectMastery, the technology providers behind the Transact platform.
- FUD now over £7 billion and profit of £10.9 million achieved (after tax).
2010
- AssetMap and MoneyMap features added to the platform.
- Transact wins its 20th award.
- Funds under direction (FUD) pass £9 billion with over 86,000 clients and over 4,000 advisers.
- Profit of £12.1 million achieved (after tax).
2011
- FUD passes £10 billion.
- Profit of £9.7 million achieved (after tax).
2012
- Retail Distribution Review (RDR) – Transact had been RDR compatible for more than 12 years before the introduction of RDR.
- FUD passes £12 billion and profit of £11.4 million achieved (after tax).
2013
- FUD passes £14 billion with over 106,000 clients and over 4,300 advisers.
- Profit of £13.2 million achieved (after tax).
2014
- IntegraFin Holdings Limited incorporated as the holding company of the Group.
- FUD passes £17 billion with over 115,000 clients and over 4,600 advisers.
- Profit of £14 million achieved (after tax).
2015
- Pension Reforms – Transact is ready from day one, offering a full suite of new pension solutions to take advantage of the new regulations.
- FUD reaches £19 billion with over 125,000 clients and over 4,800 advisers.
- Profit of £16.8 million achieved (after tax).
2016
- Transact launches ‘Investor Authorisation’, a new feature to the platform market, enabling advisers to communicate securely with clients via the platform to tee-up and recommend trades and seek a client’s permission to execute the trade in one easy step.
- LiveChat feature launches, providing immediate online support from our Sales Support team for functionality and platform queries.
- Transact acquires Integrated Application Development Pty, giving the Group full control of the technology behind it.
- Transact wins ‘Platform of the Decade’ at the UK Platform Awards.
- FUD now at over £24 billion with over 134,000 clients and over 5,000 advisers.
- Profit of £20.8 million achieved (after tax).
2017
- Lifetime ISA launches – first independent B2B platform to offer the Lifetime ISA.
- Peer Review feature added to the platform, enabling advisers to further improve their internal checking procedures.
- Co-browse feature launched, combining real-time screen display with a phone call.
- FUD reaches £28 billion with over 151,000 clients and over 5,100 advisers.
- Profit of £29.9 million achieved (after tax).
2018
- IntegraFin floats on the London Stock Exchange and becomes a constituent of the FTSE 250.
- By 30 September FUD reaches £33.1 billion on behalf of 166,000 clients.
- The majority of staff have become shareholders through share incentive plans.
- Profit of £32.9 million achieved (after tax).
2019
- IntegraFin is named “New Company of the Year” at the PLC Awards 2018.
- Transact continues to roll out new Client Online Service Manager role across UK regions, enhancing the deployment of co-browse. Every regional Client Service Team now has a co-browse specialist who can be asked for by name.
- FUD reaches £37.8 billion with over 179,500 clients and 5,900 advisers.
- Profit of £40.1 million achieved (after tax).
2020
- Platform functionality enhancements launched with online sub-wrapper creation and ability to transfer assets, plus faster and easier investment search.
- Staff work from home during COVID-19 pandemic and roll out new Transact functionality: Upload Documents and Guided Applications.
- FUD reaches £44.8 billion with over 192,000 clients and 6,000 advisers.
- Profit of £45.5 million achieved (after tax).
2021
- IntegraFin acquires Time4Advice.
- Transact clients can use two-step verification for added security.
- FUD reached £52.11bn with over 208,000 clients.
- Transact introduces online account activation, term deposits online and expected deposits.
2022
- Transact continues digital transformation with transfers added to Guided Applications.
- Asset conversion option added to transfers to decrease transfer times.
- As at H1 FUD reaches £53.5bn with over 218,000 clients.
- Transact launches the Transact – BlackRock Model Portfolio Service, further extending the choice of DIMs available to advisers using the Transact platform.
Our Awards
Over the years the Transact service has received many awards and accolades, of which we are extremely proud.
View Our Awards